What can I do if my smartphone has stopped finding my devices?

In that case you should try one of the following:

  Check if the Bluetooth and Location services of your phone are turned on and you have an internet connection.

  Restart Bluetooth on your phone.

  Turn on and off the Flight mode.

  Close and re-open the SpotyPal App.

  Restart your mobile phone.

  Reinstall the SpotyPal App.

  Contact us through the support form and we will assist you to solve the problem.