Support Archives - SpotyPal https://www.spotypal.com/blog/faq_category/support/ Upgrade your life Mon, 01 Jun 2020 14:01:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 I sent a message to the Support team but never got a reply. https://www.spotypal.com/blog/faq-items/i-sent-a-message-to-the-support-team-but-never-got-a-reply/ Fri, 28 Dec 2018 10:55:33 +0000 https://www.spotypal.com/?post_type=avada_faq&p=1172 Please make sure that you used the Support form and have followed all the steps correctly.

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Please make sure that you used the Support form and have followed all the steps correctly.

The post I sent a message to the Support team but never got a reply. appeared first on SpotyPal.

]]> Can I get support if I sent my message via the general Contact form? https://www.spotypal.com/blog/faq-items/will-i-get-support-if-i-sent-my-message-via-the-general-contact-form/ Fri, 28 Dec 2018 10:54:42 +0000 https://www.spotypal.com/?post_type=avada_faq&p=1170 No, you should use the Support form

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No, you should use the Support form

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]]> How do I find the Device Reference ID? https://www.spotypal.com/blog/faq-items/how-do-i-find-the-device-reference-id/ Fri, 28 Dec 2018 10:53:20 +0000 https://www.spotypal.com/?post_type=avada_faq&p=1166 The post How do I find the Device Reference ID? appeared first on SpotyPal.

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  •   Open the SpotyPal App.
  •   Select the device.
  •   Tap the three dots icon on the top right corner of the screen to open the Device settings.
  •   Scroll down to find the Device Reference ID.

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    ]]>         How do I see the version of my SpotyPal App? https://www.spotypal.com/blog/faq-items/how-do-i-find-my-app-version/ Fri, 28 Dec 2018 10:52:41 +0000 https://www.spotypal.com/?post_type=avada_faq&p=1164 The post How do I see the version of my SpotyPal App? appeared first on SpotyPal.

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  •   Open the SpotyPal app.
  •   Tap the menu icon on the top left corner of the screen.
  •   Select the "Settings" option from the menu.
  •   Scroll down to find the SpotyPal App version you have.

    • The post How do I see the version of my SpotyPal App? appeared first on SpotyPal.

    ]]>         How do I contact Support team? https://www.spotypal.com/blog/faq-items/how-do-i-contact-support-team/ Fri, 28 Dec 2018 10:49:02 +0000 https://www.spotypal.com/?post_type=avada_faq&p=1162 To contact the support team, please use the Support form: Visit www.spotypal.com In the menu, choose Support -> Contact support team Fill in the form and press "Submit"

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    To contact the support team, please use the Support form:

    Visit www.spotypal.com

    In the menu, choose Support -> Contact support team

    Fill in the form and press “Submit”

    The post How do I contact Support team? appeared first on SpotyPal.

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